Walsall Eyes ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information.
Information We Collect
We may collect and process the following information:
- Personal Identification Information: Name, telephone number, email address, and physical address.
- Technology Information: Information on what technology or other aids a member has.
- Medical Information: Limited medical information such as allergies and life-changing medications, as well as details on eye conditions.
How We Use Your Information
We use the information we collect for the following purposes:
- To Contact Members: Communicating with members about events, campaigns, general updates, and welfare checks.
- To Facilitate Transport and Home Visits: Using addresses to organize transportation to and from events or meetings, and to conduct home visits.
- To Recommend Technology and Aids: Using information about technology and aids to provide recommendations through our Tea And Tech service.
- To Manage Medical Emergencies: Storing medical information to assist in emergencies occurring during Walsall Eyes events or meetings and to recommend appropriate technology or adaptations based on eye conditions.
- To Signpost to Other Supporting Organizations: With the member's agreement, using personal data to refer members to other supporting organizations that may offer additional assistance.
Legal Basis for Processing
- Consent
- Legitimate Interests
Sharing Your Information
We do not share your information outside of Walsall Eyes without your express permission, except where required for safeguarding purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information.
Data Retention
We retain your personal information only for as long as necessary.
Your Rights
You have the right to access, correct, and request deletion of your personal information.
Digital Privacy
- Website and Framework: Our website, walsalleyes.org.uk, is hosted on a third-party web hosting service and uses the Drupal web framework.
- Google reCAPTCHA: Our website uses Google reCAPTCHA v3 to help protect our contact forms from spam and automated abuse. reCAPTCHA analyses interactions with the website to determine whether submissions are made by a human user. This process may involve the collection of information such as your IP address, browser type, and behavioural data. This data is processed by Google and is subject to Google’s Privacy Policy and Terms of Service.
- User Data: Registered users must provide a username, password, and contact email address.
- Third-Party Policies: Any data you provide to our website may also be subject to the privacy policies of our web hosting company, Drupal, and Google where applicable.
- User Responsibility: Registered users are responsible for managing their own passwords and account settings.
- Posting Personal Information: Any information you choose to post publicly is done at your own risk.
- Hard Copies: Hard copies of this Privacy Policy are available upon request.
International Data Transfers
We do not routinely transfer personal data outside the UK. However, limited data processed through Google reCAPTCHA may be transferred and processed outside the UK by Google. Where this occurs, appropriate safeguards are in place in accordance with UK GDPR.
Effective Date
Effective Date: 28/02/2026
Document History
0.1 - Initial draft (02/08/2024).
0.2 - Updated to include Google reCAPTCHA (28/02/2026).
Changes Since Last Version
Added reference to the use of Google reCAPTCHA v3 for spam protection and clarified potential limited international data processing.